Our DNA

Dream

Improve health and care by listening to patients

Beliefs

• ◼︎Innovation = Ideas + Execution
• ◼︎Simple, elegant solutions to the right problems are most likely to succeed.
• ◼︎User-centered design helps make solutions delightful, feasible, and viable.
• ◼︎Providers are experts on clinical care. Patients are experts on their own lives.
• ◼︎Value in healthcare is created at the individual patient level.
• ◼︎Systematically capturing patient perspectives will yield insights with practical value.
• ◼︎When patients have a voice - and people listen - everybody wins:
  • Patients, families, and caregivers feel better.
  • Clinical encounters work better.
  • Healthcare organizations do better.

Focus

Efficiently collect, curate, and share patient perspectives – individually and at scale – to generate actionable insights for improving the experience and delivery of care.