Improve health and care by listening to patients
- ◼︎Innovation = Ideas + Execution
- ◼︎Simple, elegant solutions to the right problems are most likely to succeed.
- ◼︎User-centered design helps make solutions delightful, feasible, and viable.
- ◼︎Providers are experts on clinical care. Patients are experts on their own lives.
- ◼︎Value in healthcare is created at the individual patient level.
- ◼︎Systematically capturing patient perspectives will yield insights with practical value.
- ◼︎When patients have a voice - and people listen - everybody wins:
- Patients, families, and caregivers feel better.
- Clinical encounters work better.
- Healthcare organizations do better.
Efficiently collect, curate, and share patient perspectives – individually and at scale – to generate actionable insights for improving the experience and delivery of care.
Radical common sense
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