Our Team

Culture

We love what we do. We’re looking for hard-working, fun, creative people who share our passion, want to be part of a culture that integrates professional and personal growth with helping others succeed, and are excited about creating a better healthcare future.

Staff

Chris Butler

Software Engineer

Chris has a multidisciplinary background in information design, web development, and video production. He enjoys the challenge of solving problems and the satisfaction of learning something new, and can always be counted on to lead the charge for efficient and cohesive solutions. He holds a BS in Electronic Media, Arts & Communication with a Human-Computer Interaction minor from Rensselaer Polytechnic Institute.

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Mike DeRosa

DevOps Lead

Mike is an experienced software developer who takes pride in creating experiences that better people's lives. He started his career developing productivity applications for mobile devices before focusing on full stack web development. He likes spending his free time with his family, playing drums, and creating music. He graduated from Rensselaer Polytechnic Institute with BS in computer science and mathematics.

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Dave Jenkins

CFO

Dave is a retired Big 4 audit partner with deep finance, accounting, SEC reporting and transaction experience. He has a 30 year track record of assisting companies develop strategies, work through complex business problems, complete transactions, and establish strong business processes and systems.

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Kevin Kelly

Software Engineer

Kevin is a full stack software developer who graduated with a BS in Marine Biology and an AS in Vessel Operations from Maine Maritime Academy. After realizing his passion for software engineering he obtained another BS in Computer Science from Western Connecticut State University. He enjoys creating efficient and scalable systems. When he is able to he likes scuba diving and hiking with his dogs.

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Brady Mackey

Software Engineer

Brady is a full stack developer with a passion for creating fast and interactive user experiences that customers want from their web applications. He has a BS in Engineering from Harvey Mudd College, and transitioned to Software Development when he found out how much he loved building applications from the ground up. In his free time Brady enjoys exercising, cooking, and staying at home with his wife and 2 dogs. A fun fact about Brady is that he gets very into baking bread or other savory goods from scratch.

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Gregory Makoul

Founder and CEO

An expert in doctor-patient communication and shared decision making, Greg is internationally recognized for a radical common sense, patient-centered approach to innovation. He started PatientWisdom because professional and personal experience made it clear that listening to patients – individually and at scale – is the real key to improving health and care. Greg earned a BA from Wesleyan, PhD from Northwestern, and MS in Health Care Delivery Science from Dartmouth.

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Laine Makoul

Content Analyst

Laine curates stories that are shared on PatientWisdom, with a focus on rigorous content analysis to distill responses into themes and subthemes. Internships in patient experience at a health system, family studies and social affairs at the UN, and an immunology lab at George Washington University have broadened her interest in health and care. Laine is majoring in Healthcare Management at the University of Connecticut.

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AJ Miller

Director of Technology

AJ Miller is a seasoned full stack developer with expertise in scalable and high availability systems. He's architected large-scale systems for companies like Odyssey Logistics, Merial, and Home Depot. When he's not at work, his time is spent with his family and at the gym training in the martial art Brazilian Jiu Jitsu. He holds a BA in Philosophy from Boston University.

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Jennifer Moore

Implementation Manager

Jennifer is passionate about improving the patient experience. She is based in Milwaukee, and works on-site at Froedtert & the Medical College of Wisconsin with a focus on user testing, educating stakeholders, and working with leaders to ensure successful implementation of PatientWisdom across the system. She has a background in Clinic Operations, and holds a MHA from St. Francis University and a certificate in Advanced Lean Training from the Virginia Mason Institute.

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Leigh Morgan

Partner Success Supervisor

Leigh joins PatientWisdom with over 10 years of experience in online advertising, with a focus on building strong client relationships. She began her career working with Fortune 100 partners at Google, managing complex advertising campaigns and leading e-Commerce partner integrations. Most recently, she directed successful account management teams at Twitter. Leigh holds a BA in Communications and Media Studies and MA Public Communications from Fordham University.

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Luanne Murphy

Office Manager

Luanne is responsible for the efficient functioning of the PatientWisdom office, working closely with the sales and financial teams. She has several years of sales experience in Silicon Valley as well as an extensive customer service background. Luanne earned a BA from Boston University in Geography (yes, Geography) and truly believes the world would be a better place if we treated everyone with respect.

Thomas Parry

Director of Sales

Thomas is an accomplished, goal-driven sales leader with more than two decades of measurable business building success with venture-capital funded software companies. Since 2000, his focus has been within the Healthcare IT segment, most recently with Practical Data Solutions and ClearDATA. Thomas grew up on a small hobby farm and today lives on a horse farm. In his spare time, he loves all things baseball, watching his 3 boys play sports, and is an avid cyclist.

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Mia Tompkins

Content Analyst

Mia Tompkins joined PatientWisdom to help care teams and health organizations learn what matters to patients. She focuses on summarizing open-ended responses into themes and subthemes. Mia graduated from the University of Saint Joseph with a major in Nutrition. In her free time, she enjoys running and competing in longer style races such as marathons.

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Erin Wolter

Implementation Coordinator

Erin focuses on user-­centered testing and calibration. She also handles curation of PatientWisdom content and manages operations related to the Communication Assessment Tool (CAT). Erin has experience supporting the patient experience at hospitals in New England and working as a medical interpreter at wellness clinics across Connecticut. She graduated from Boston College with a BS in Biology.

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Charlie Woodward

Implementation Manager

Charlie comes to PatientWisdom with experience in managing patient experience software for health systems across the United States from his 4 years working for Epic. He graduated from Ithaca College with a BA in Physics and a minor in Computer Science. With his free time he enjoys playing soccer, golf, or board games with friends and family.

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Board

Eric Langshur

Eric is co-founder of Abundant Venture Partners as well as PatientWisdom, AVIA, and LifeXT. Prior to co-founding these partnerships, Eric was Founder and Chairman of Rise Health, a venture-backed digital technology and services company. An early leader in social media, Eric is also Founder of CarePages, which he built to become the world’s largest healthcare social networking website. Eric has dedicated his career to modeling values-based leadership by caring for people and investing time in developing their potential. He cultivates organizations that nurture individuals while unleashing the power of innovation through Abundant Venture Partners, which focuses on investing in and building companies that can improve the human condition. Eric is co-author of the New York Times best-selling book, Start Here: Master the Lifelong Habit of Wellbeing. He earned a BBA from the University of New Brunswick and holds an MBA from Columbia.

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Dr. Gregory Makoul

Greg is internationally recognized for expertise in physician-patient communication and shared decision making as well as a radical common sense, person-centered approach to health care innovation. He is Founder and CEO of PatientWisdom and Executive-in-Residence at AVIA. He is also Professor of Medicine at the UConn School of Medicine. Greg devoted six years to care transformation as Senior Vice President and Chief Innovation Officer / Chief Academic Officer at Saint Francis Care, an integrated delivery system based in Hartford, gaining real-world experience that complemented 15 years on the faculty at Northwestern University Feinberg School of Medicine. The tools he developed for teaching and assessing communication skills – as well as his award-winning series of videos for bringing patient perspectives into health care – are used worldwide. Greg earned a BA from Wesleyan, PhD from Northwestern, and MS in Health Care Delivery Science from Dartmouth.

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Advisors

Dr. Glyn Elwyn

Glyn is a tenured professor and physician-researcher at The Dartmouth Institute for Health Policy & Clinical Practice, where he leads The Preference Laboratory, an interdisciplinary team that studies shared decision making. His main focus is to develop and understand the impact of Option Grids decision aids, evidence-based tools to foster better conversations. He developed the Observer OPTION and CollaboRATE measures of shared decision making. Glyn studied medicine in the United Kingdom and did his doctorate with Professor Richard Grol in the Netherlands. His international experience and expertise in shared decision making research and tool development will add value to the PatientWisdom platform.

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Get in touch.