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Our Team


We love what we do. We’re looking for hard-working, fun, creative people who share our passion, want to be part of a culture that integrates professional and personal growth with helping others succeed, and are excited about creating a better healthcare future.


Chris Butler | PatientWisdom

Chris Butler

Frontend Lead

Chris has a multidisciplinary background in information design, web development, and video production. He enjoys the challenge of solving problems and the satisfaction of learning something new, and can always be counted on to lead the charge for efficient and cohesive solutions. He holds a BS in Electronic Media, Arts & Communication with a Human-Computer Interaction minor from Rensselaer Polytechnic Institute.

Dave Jenkins | PatientWisdom

Dave Jenkins


Dave is a retired Big 4 audit partner with deep finance, accounting, SEC reporting and transaction experience. He has a 30 year track record of assisting companies develop strategies, work through complex business problems, complete transactions, and establish strong business processes and systems.

Kevin Kelly | PatientWisdom

Kevin Kelly

Software Engineer

Kevin is a full stack software developer who graduated with a BS in Marine Biology and an AS in Vessel Operations from Maine Maritime Academy. After realizing his passion for software engineering he obtained another BS in Computer Science from Western Connecticut State University. He enjoys creating efficient and scalable systems. When he is able to he likes scuba diving and hiking with his dogs.

Gregory Makoul | PatientWisdom

Gregory Makoul

Founder and CEO

An expert in doctor-patient communication and shared decision making, Greg is internationally recognized for a radical common sense, patient-centered approach to innovation. He started PatientWisdom because professional and personal experience made it clear that listening to patients – individually and at scale – is the real key to improving health and care. Greg earned a BA from Wesleyan, PhD from Northwestern, and MS in Health Care Delivery Science from Dartmouth.

Laine Makoul | PatientWisdom

Laine Makoul

Content Analyst

Laine curates stories that are shared on PatientWisdom, with a focus on rigorous content analysis to distill responses into themes and subthemes. Internships in patient experience at a health system, family studies and social affairs at the UN, and an immunology lab at George Washington University have broadened her interest in health and care. Laine is majoring in Healthcare Management at the University of Connecticut.

AJ Miller | PatientWisdom

AJ Miller

Director of Technology

AJ Miller is a seasoned full stack developer with expertise in scalable and high availability systems. He's architected large-scale systems for companies like Odyssey Logistics, Merial, and Home Depot. When he's not at work, his time is spent with his family and at the gym training in the martial art Brazilian Jiu Jitsu. He holds a BA in Philosophy from Boston University.

Luanne Murphy | PatientWisdom

Luanne Murphy

Office Manager

Luanne is responsible for the efficient functioning of the PatientWisdom office, working closely with the sales and financial teams. She has several years of sales experience in Silicon Valley as well as an extensive customer service background. Luanne earned a BA from Boston University in Geography (yes, Geography) and truly believes the world would be a better place if we treated everyone with respect.

Mia Tompkins | PatientWisdom

Mia Tompkins

Content Analyst

Mia Tompkins joined PatientWisdom to help care teams and health organizations learn what matters to patients. She focuses on summarizing open-ended responses into themes and subthemes. Mia graduated from the University of Saint Joseph with a major in Nutrition. In her free time, she enjoys running and competing in longer style races such as marathons.

Erin Wolter | PatientWisdom

Erin Wolter

Implementation Manager

Erin focuses on user-­centered testing and calibration. She also handles curation of PatientWisdom content and manages operations related to the Communication Assessment Tool (CAT). Erin has experience supporting the patient experience at hospitals in New England and working as a medical interpreter at wellness clinics across Connecticut. She graduated from Boston College with a BS in Biology.

Charlie Woodward | PatientWisdom

Charlie Woodward

Implementation Manager

Charlie comes to PatientWisdom with experience in managing patient experience software for health systems across the United States from his 4 years working for Epic. He graduated from Ithaca College with a BA in Physics and a minor in Computer Science. With his free time he enjoys playing soccer, golf, or board games with friends and family.



Amy Buckley | PatientWisdom

Amy Buckley

Amy is AVP for US Brand Digital and Social Media Strategy at MetLife. She is a dynamic digital marketing executive with more than 20 years of global leadership experience and expertise developing strategic brand-building initiatives, leveraging traditional brand marketing disciplines and digital/social media platform innovation. Amy brings a strong track record of creating strategic marketing campaigns and brand extensions that use analytics to increase consumer engagement, enhance brand value, and demonstrate ROI.

Thomas Parkinson | PatientWisdom

Thomas Parkinson

Thomas and his brother Andrew co-founded Peapod in 1989 with $50,000 in seed money from friends and family. Peapod is now the oldest e-commerce company in the world and largest e-grocer in the country. As CTO and Head of Product, Thomas was responsible for Peapod’s web and mobile presence, UI design, IT infrastructure, and R&D. He brings 35 years of experience in customer-obsessed design, development, and analytics as well as a passion for both creating unique on-line experiences and delivering superior customer service.


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