Jane Weber Brubaker, executive editor of eHealthcare Strategy & Trends, focuses on making authentic connections during clinical encounters in her recent article, PatientWisdom Platform Helps Physicians Forge Stronger Connections with Patients at Yale New Haven Health. In the article, Dr. Michael Bennick, Medical Director for Patient Experience at Yale New Haven Hospital and Yale New Haven Health, and Dr. Gregory Makoul, Founder and CEO of PatientWisdom, Inc., discuss using the PatientWisdom platform to drive patient-centered care.
What if there were a way for patients to tell their "stories" and give physicians a more holistic view of their lives? What if physicians could take 20 seconds to read a summary of the stories before walking into the examination room? How might that transform the experience for both provider and patient?