Each year, the Academy of Communication in Healthcare (ACH) recognizes one individual for outstanding research contributing to the theory, practice, and teaching of effective healthcare communication and related skills with the George Engel Award.  

This year the award was given to our founder and CEO, Gregory Makoul, PhD MS.  In announcing the award, Dr. Julie Chang, Vice President of Research at ACH, noted Greg’s significant contributions over the past 30 years to the field of communication research, highlighting his development of research tools as well as his role as one of the first to incorporate video into both teaching and research:

It’s my pleasure to present the 2018 Engel Award to Dr. Gregory Makoul.  After receiving a PhD in Communication Studies, he furthered his expertise through post-doctoral and masters work in Medical Education, Health Care Delivery Science, Health Policy and Video and Multimedia production. He then went on to make significant contributions to the field of communication research as well as communication education using innovative approaches and was among the first to incorporate video in both teaching and research. He developed several communication assessment tools such the SEGUE Framework, the Communication Assessment Tool and an Empathy Scale. He is also the  Founder and CEO of PatientWisdom, Executive-in-Residence at AVIA, Founding Director of the Connecticut Institute for Primary Care Innovation, and Professor of Medicine at the University of Connecticut. He was recently named a Learning Health System Research Pioneer by the Association of American Medical Colleges. He has been an active member of ACH for many years and served several leadership roles. He is also a very warm and receptive mentor to many, including myself, who would approach him at meetings and then find themselves blessed with working with an engaged and nurturing external mentor/consultant whose mega-watt smile was always encouraging and shone a light of positivity on any hurdle or bump one encountered. Please join me in celebrating Dr. Gregory Makoul as the 2018 award winner of the George L. Engel Award.

Dr. George L. Engel was an internist with psychoanalytic training, whose articulation of the "biopsychosocial model" in the 1970s and widespread recognition in the 1980s, had a profound impact on the clinical approach to patients, the medical interview and the patient-doctor relationship.  

Congrats to Greg! PatientWisdom is lucky to have you at the helm.