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For health organizations that have prioritized truly patient-centered care

Improve experience and outcomes by helping busy clinicians understand what matters to their patients.

Understanding a patient’s perspective optimizes care, but most clinicians do not have time to learn what matters to patients. This can reduce the quality and effectiveness of care, diminish the patient and clinician experience, and discourage patients from viewing their provider as a long-term health partner.

PatientWisdom engages patients by making it safe and easy to share essential perspectives, and clearly presents an inSIGHT Summary for clinicians — via the EHR — to improve each encounter. In just 15 seconds, clinicians prime the workflow with a deeper understanding of what matters to their patients as people and avoid wasting time on pathways that fail to meet real needs.

How It Works

Before a visit, patients share perspectives about what matters to them as people.
Clinicians take 15 seconds to review the summary, and do better without taking longer.
Administrators see population-level reports, curated to drive learning and improvement.

PatientWisdom is a way of redirecting our perspective to seeing things through the eyes of our patients. PatientWisdom enables us to more accurately meet the needs of our patients as defined by them, as opposed to how we come with preconceived notions of what’s important for them.

- Dr Michael Bennick, Medical Director of Patient Experience, Yale New Haven Health System

Increase engagement

Deliver real patient-centered care by focusing on what matters

Optimize care

Improve communication, increase value, save time, reduce no-shows

Improve experience

Create relationships that drive patient and provider loyalty

PatientWisdom helps patients tell, care teams listen, and organizations learn.

Patients feel better

Many patients, families, and caregivers feel disconnected, uncertain, and alone.

PatientWisdom gives patients a simple, elegant way to help their care team know what matters to them as people – ahead of clinical encounters – turning transactions into relationships: 90% of patients report that it improves communication with their clinicians.

Clinical encounters work better

Physicians and teams are busier than ever, making it harder to connect with their patients.

PatientWisdom creates at-a-glance inSIGHT summaries – accessible via the EHR – a quick and reliable way to learn what matters to patients so they can do a better job without taking longer. As a physician said: “It would take me 45 minutes to get all of this info.”

Health organizations do better

Most organizations approach patient engagement on their terms, not on patients’ terms.

PatientWisdom captures and reports actionable insights from the patient point of view to optimize relationships, loyalty, and reimbursement as well as clinical, operational, and strategic decisions.

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About PatientWisdom, Inc.

Our Wisdomics™ platform transforms the experience and delivery of care by listening to the people involved – patients, providers, students, and community members – individually and at scale. We capture real-world perspectives via our mobile-responsive digital solutions and distill the information into meaningful, actionable insights to help health organizations become more responsive and successful. This practical and powerful combination of digital + personal is the key to leading in the age of consumerism and value-based care. Our health system partners recognize this, and three of them are also investors.


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PatientWisdom patient engagement software solutions